BY OHANA LEGACY PROPERTIES | APRIL 2025
Executive Summary
An 82-year-old Air Force veteran faced significant challenges in selling her two-story home. She struggled with mobility issues, an aging and uninsurable roof, expired identification documents, and a costly solar panel lease she unknowingly signed. With the help of Ohana Legacy Properties and a senior-friendly real estate professional, we tackled each issue head-on, ensuring a smooth transition into her new senior community.
Background
- Client: 82-year-old female Air Force veteran, living in her home for over 30 years. She needed to sell quickly to fund her move to an independent living community.
- Primary Issues:
- Mobility challenges navigating the stairs.
- A 20+ year-old roof that was uninsurable for a new buyer.
- A 30-year solar panel lease ($235/month), which she mistakenly believed was a government grant.
- Expired identification documents, preventing her from legally completing the sale.
- Keeping both the client and her sister informed throughout the process.
Challenges
- Resolving the solar panel lease and ensuring the removal of the panels.
- Addressing the roof issue so the property could be sold.
- Assisting the client in renewing her identification documents.
- Maintaining clear and consistent communication with the client and her sister.
Solution Implementation
- Comprehensive Property Evaluation: Assessed the property’s condition and financial roadblocks to ensure a viable solution for both the client and Ohana Legacy Properties.
- Solar Panel Resolution: Persistently negotiated with the solar panel company, successfully canceling the lease and arranging for panel removal at their expense.
- ID Renewal Support: Personally accompanied the client to the DMV to update her identification, allowing her to proceed with the sale.
- Veterans Benefits Assistance: Connected the client with a Veterans Benefits advisor to maximize her eligible support.
- Clear Communication: Provided regular updates to the client and her sister, keeping them informed and reassured throughout the process.
Results & Success Metrics
- Solar Panel Lease Canceled: The company agreed to terminate the lease and remove the panels at no cost to the client.
- Full Sale Proceeds Secured: The home was successfully sold, providing the client with the necessary funds for her senior living transition.
- Seamless Move: The client relocated to an independent living community with appropriate veteran benefits in place.
- Stress-Free Experience: Our team made the process as simple and smooth as possible for both the client and her family.
- Completion Timeline: Despite the complexity, the transition was completed in just two months.
At Ohana Legacy Properties, we ARE the human side of senior transition real estate. Find out how we can help your loved ones navigate real estate challenges—honestly, transparently, and professionally.
📞Call us at 832-402-6181 or visit ohanalegacyproperties.com.
